Dispatcher/CSR Awesome Benefits with base pay and opportunity to bonus.
Dispatcher/CSR position with Benjamin Franklin Plumbing; We have a full-service location in North Phoenix. Benjamin Franklin Plumbing has served the southwest for over 20 years, with thousands of raving customers. Seeking multi-task skilled Dispatcher/CSR for the position in Phoenix. This position requires phone inbound and outbound calling-related experience. Call Center skills are needed. Additional pay for nights and weekends from home. Hours 7AM-4PM Monday – Friday in office.
Position Requirements Include:
• This is an in-office position
• Calling customers, phone sales, lead generation, and general customer skills are required. This skill set is needed to send technicians to appointments, follow up on work completed, etc.
• Ability to multi-task while meeting demands and time commitments.
• Communicate effectively with internal team members and customers.
• Ability to learn new terms, information, and processes quickly.
• Computer/Typing skills in a customer service type of computer system
• Complete quality work promptly.
• Ability to be on call as needed.
• Knowledge of the Phoenix metro area.
• Pass a drug test and remain drug-free during your employment.
Benefits of this Position:
• Great pay, including base hourly pay PLUS Sales opportunities.
• A stable, team-focused environment.
• Regular hours with limited on-call requirements.
• Company offered health, dental, and vision insurance.
• Company provided life insurance.
