Dispatcher/CSR Awesome Benefits with base pay and opportunity to bonus. 

Dispatcher/CSR position with Benjamin Franklin Plumbing; We have a full-service location in North Phoenix. Benjamin Franklin Plumbing has served the southwest for over 20 years, with thousands of raving customers. Seeking multi-task skilled Dispatcher/CSR for the position in Phoenix. This position requires phone inbound and outbound calling-related experience. Call Center skills are needed. Additional pay for nights and weekends from home. Hours 7AM-4PM Monday – Friday in office.

Position Requirements Include:

• This is an in-office position

• Calling customers, phone sales, lead generation, and general customer skills are required. This skill set is needed to send technicians to appointments, follow up on work completed, etc.

• Ability to multi-task while meeting demands and time commitments.

• Communicate effectively with internal team members and customers.

• Ability to learn new terms, information, and processes quickly.

• Computer/Typing skills in a customer service type of computer system

• Complete quality work promptly.

• Ability to be on call as needed.

• Knowledge of the Phoenix metro area.

• Pass a drug test and remain drug-free during your employment.

 

 

Benefits of this Position:

• Great pay, including base hourly pay PLUS Sales opportunities.

• A stable, team-focused environment.

• Regular hours with limited on-call requirements.

• Company offered health, dental, and vision insurance.

• Company provided life insurance.