CORE COMPETENCIES AND JOB REQUIREMENTS:

  • High School Diploma, Associate Degree or higher, preferred.
  • Able to organize, prioritize, and deliver projects within
    deadlines.
  • Able to communicate positively and clearly with peers,
    managers, and customers
  • Proficient in MS Office software, including Excel
  • Knowledge of AS400 preferred
  • Thorough knowledge of job related policies


POSITION SUMMARY:

The Parts Coordinator is a reliable, responsible, and
detail-oriented. Must understand customer service and must act in a cooperative
and positive manner. Will facilitate pulling required service parts, which are
heavy. The Parts Coordinator is expected to work with integrity and documenting
and processing orders for Fedex shipments professionalism, always. Parts Puller
is also expected to develop an understanding of common names for the same part
and communicate exactly what is being requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Essential Duties and Responsibilities are as follows.  Other duties may be assigned.
  • Maintaining inventory controls in office and warehouse
    environments.
  • Taking and logging parts orders for dealers and homeowners.
  • Reviewing parts orders with purchasing to ensure materials
    are available to pull.
  • Reviewing orders to ensure that the quantities are correct
    in the systems and that the correct parts were pulled.
  • Packaging and shipping parts to customers within 7 days.
  • Documenting and processing orders for FedEx and Southeastern
    shipments.
  • Coordinating with dealer, homeowner and transportation
    service to ensure accurate and timely delivery.
  • Filing paperwork on a regular, if not daily basis
  • Communicate positively and frequently with customers to set
    delivery expectations.
  • Following up internally and externally until claim is
    resolved.
  • Creating individual process to improve our customers’
    experience, as needed, and reevaluating individual processes from improved
    customer experience

KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:

Language Skills. Ability to read and interpret documents
such as policies, safety rules, operating and maintenance instructions, and
procedure manuals. Ability to write routine reports and correspondence. Ability
to speak effectively before groups of customers or team members.

Mathematical Skills. Ability to add, subtract, multiply, and
divide in all units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate, ratio, and percent and to draw and interpret
bar graphs.


Reasoning Ability
. Ability to apply common sense
understanding to carry out instructions furnished in written, oral, or diagram
form. Ability to deal with problems involving several concrete variables in
standardized situations.

OTHER:

Rules and Regulation. All employees must adhere to all
safety rules and regulations required by local, State and Federal authorities,
wear the appropriate personal protective equipment necessary to perform the job
in a safe manner and will follow all safety rules per the Company’s Safety
Policy.

Physical Demands. The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is
regularly required to sit and talk or hear. The employee is occasionally
required to stand; walk; use hands to handle, or feel; reach with hands and
arms and stoop, kneel, crouch, or crawl. The team member must occasionally lift
and/or move up to 50 pounds. Specific vision abilities required by this job
include close vision.
Work Environment. The work environment characteristics
described here are representative of those that a team member will encounter
while performing the essential functions of this job, but frequent visits to
our production plant will happen, requiring personal protective equipment.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions. While performing the duties of this Job,
the employee is occasionally exposed to outside weather conditions. The noise
level in the work environment ranges from moderate (office) to loud (production
plant).

 

Why Clayton?

Full-time team members have the flexibility to create their
own health, dental, and vision benefits package. Clayton provides competitive
401K programs, including investment options and company matching for full and
part time employees after one year to help our team members achieve their
financial goals. Additional benefits include paid parental leave, tuition
reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better
Life, Clayton is now providing paid time for Team Members to volunteer to
causes that are meaningful to them through the Clayton Impact program.

Clayton is proud to have earned spots on the following
Forbes lists: America’s Best Employers, America’s Best Employers by State, Best
Employers for Diversity, Best Employers for Women.

At Clayton, we encourage holistic wellness with physical,
nutritional, social, financial, spiritual and occupational programs available
online or in-person for team members.

Clayton is committed to a diverse and inclusive workplace.
Clayton is an equal opportunity employer and does not discriminate on the basis
of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.