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Strategic Account Manager
At Corbins, we believe people are first! Our teammates, our partners, and our customers can expect that we genuinely care to serve them and look out for their best interests. Our culture is built on the cornerstone of our Core Values – Passion, Relationships, Innovation, Development and Excellence! They set our expectation of each and every employee and are integrated in everything we do. As one of the largest electrical contractors in the Southwest and an industry leader in virtual construction, fabrication, electrical construction, and electrical service, we continually look for people who share in our Core Values to better themselves and contribute to our mission of changing the construction industry as empowered thought leaders. We are currently seeking a Strategic Account Manager who can thrive in a fast-paced environment with a growing organization. The Strategic Account Manager will work with our owner-direct team to manage projects and also target new business opportunities to drive Corbins’ growth.
Provide Monthy Financial report information to the VP of OperationsAccurate projects due monthly with comprehensive explanations for write-ups and write-downs at the cost code level deviating by 5% of the cost code or $1,000 from original budgetForecasting by month of contract backlog, anticipated projects with win probability, required additional work and market overheadDevelop detailed labor, equipment, materials, and general conditions budget using Corbins’ established best practices and phase coding systemPrepare and submit monthly billings according to the specific requirements of the contract or by the 25th of each monthProcess time & material tickets per project on a weekly basis and coordinate billing with the Project Accountant to get invoiced within 30 days of completionBusiness Development & PreconstructionActively participate in the leadership of a lead generating group including key players from the market that meets at least monthly. If suitable lead group does not exist then identify key players and build oneMaintain a list of at least 25 high-potential relationships in the marketMaintain committee level involvement in at least one organization with a high impact to the marketPersonally attend at least 12 industry related events per year with the highest possible impact to market growth. Events are attended with a specific plan and plan is executedParticipate in the preparation and/or evaluation of estimates and/or evaluation of estimates or portions of estimates as directed by leadershipContinually update the CRM tracker in our Xalt platform, at least weeklyProject ExecutionProvide direction and support to the Project Team (Superintendents, Service Technicians, Foremen, Admin) on project execution and delivery to meet or beat the budgetAll projects over 1,000 labor hours have a comprehensive written project plan approved by the Market Manager and Superintendent prior to starting the projectSchedule and perform a minimum bi-weekly situation reports (SITREP) onsite with the project superintendent and foreman on projects greater than 1,000 labor hours. Regularly communicate relevant schedule, change, and cost information to the project team and Corbins’ supporting staffEnsure the project team follows all change order procedures on all projects, specifically statuses updated prior to WIPs, written direction obtained prior to incurring costs, schedule adjusts are requested where applicable, executed changes received within 30 days of first cost and change order pricing turned around to the customer within 15 days of initial identificationProvide written notice outlining impacts and requesting compensation sent to customers 100% of the time when there are any changes to the project schedule that will impact Corbins more than $1,000 or 5 days including extended general conditions, extended overhead, schedule compression, stacking of trades, premium time, potential liquidated damages, etc. Impact notices with JTD totals more than $5,000 need to route to the Market Manager and Operations Manager before being sent outEnsure production tracking system is implemented and maintained throughout all projects over 1,000 labor hoursEnsure exit planning meetings occur on all projects over 1,000 hours within 85-95% completion and plans logged to Xalt similar to the project plansCustomer RelationshipsMaintain and foster contacts with facilities operations, owners, consultants, contractors, vendors, and material suppliersPromote Corbins in a positive light at all times when dealing with customers, trade partners, subcontractors and other industry professionalsEnsure professional resolution of escalated project issues and customer satisfaction
Bachelor’s degree in Construction Management preferred or relevant work experience5+ years of experience in the electrical construction industryExperience Microsoft Office, Accubid, Bluebeam, Catavalot/Xalt, Spectrum preferredStrong technical skills, written and verbal skills, and the ability to work independently for long periods of timePotential long periods of time sitting, performing job walks, site walks, exposure to heatPotential travel throughout Arizona This is a safety sensitive position and all applicable policies including drug test and background check will apply. It has been and continues to be the long-standing policy of Corbins to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability or genetics. In addition to federal law requirements, Corbins complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.