Description: 


Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.
 
This position will be located in: Fargo , ND or Brooklyn Park, MN 

 

 

 

Job Summary

Oversees the overall strategy and execution of the company’s travel and expense programs and the company-provided vehicle program. Maintains and administers policies, maintains direct control over project planning and builds the proper foundation that will ensure project and program success. Serves as subject matter expert (SME) for company travel, corporate credit cards, expense reimbursements and company-provided vehicle programming, including fielding employee-owner questions and delivering service that wows. Delivers regular reporting to levels of Company leadership that increases program compliance and achieves program goals/metrics. 

Responsibilities

Essential Functions
Credit Card/Expense Program Management

  • Develops and maintains an audit strategy to ensure adherence and compliance-established policies. 
  • Defines and implements strategies to support the day-to-day operations of the company’s credit card and expense programs. 
  • Establishes various audit and spend reports for the business to ensure adherence to policy and make recommendations on policy enhancement.
  • Reviews expense reporting and addresses compliance issues.
  • Prepares Travel & Expense month-end journal entries and assists with reconciliations.
  • Exploits the capabilities of the Concur solution, and partners with the business unit leaders to provide visibility and ease of use in managing travel and expense for their teams.
  • Manages and submits support cases for the business through Concur online submission process

Travel Program Management

  • Maintains the vision for and delivers a best-in-class managed travel program for the Company.
  • Implements Duty of Care for Company travelers, enhancing safe travel and care of employee-owners.
  • Participates in strategic initiatives to enhance the Company’s travel program.
  • Leads and manages relationship with third-party travel management company (TMC).
  • Serves as key escalation contact for internal stakeholders and program suppliers/partners.
  • Creates, manages and distributes program communications to enhance user knowledge and training, and improve the Concur user experience.
  • Prepares and executes annual request for proposal (RFP) process for travel providers, in collaboration with TMC.
  • Develops and maintains strategy that delivers significant company cost savings. Successfully achieves annual metrics/goals developed with leadership.
  • Develops campaign and strategy to continually increase user adoption and ensure compliance to the Company’s managed travel program. Reduces bleed on a yearly basis, with the annual goal of less than 10% non-compliance. 
  • Maintains integrity of Concur travel solution including monitoring of user profiles, assistance with training, and participation in ongoing implementations and updates.
  • Provides user support for Travel and Expense program, including addressing issues, requests, system errors, payment inquiries and other related matters.

Company-Provided Vehicle Program Management

  • Manages and provides support for the company-provided vehicle program, ensuring program performance and cost savings while delivering customer service to drivers.
  • Develops and implements cost savings and program modifications, as approved by Senior Leadership.
  • Facilitates with management and finance, all new company-assigned vehicle and reimbursement program driver approvals and documentation.
  • In collaboration with Fleet Service Provider, manages vehicle order process with employee-owners that opt-in to the program.
  • Understands basic lease programming, and financial modeling to work in collaboration with Financial and Accounting Department peers.
  • Manages the life-cycle of company-provided vehicles, including titling and registration, licensing, fuel, insurance and maintenance process, and end of life/use process.
  • Provides affected leaders with regular, accurate and timely reporting and communication for their team’s program participants.

Non-essential Functions

  • May develop presentations for committee meetings.
  • Makes recommendations for finance leadership as needed.
  • Performs other duties as assigned by supervisor or designate.

Qualifications

  • Bachelor’s degree in Accounting, Business, or Travel Industry-focused degreed program or certificate.
  • Proven accounting and financial capabilities.
  • Proven ability to develop and implement strategies, policies, processes and audit programs.
  • Investigative and fraud-related experience a plus.
  • Advanced negotiation skills and knowledge of contracts.
  • Excellent supplier and partner communication and relationship skills.
  • Minimum of 5-7 years progressive experience in Corporate travel and expense, with success in building and delivering program strategy.
  • Expert-level experience in travel industry including vendor management, online booking tools, and knowledge of travel reservation processes. Concur Travel & Expense experience highly preferred.
  • Understanding of company-provided vehicle program management; 5 years previous fleet experience preferred.
  • Proficient with Microsoft 365 (Outlook, Excel, Word, PowerPoint, OneNote, SharePoint).

Skills and Abilities

  • Excellent interpersonal, written and verbal communication, reading and customer service skills are preferred.
  • Ability to effectively plan and organize.
  • Excellent customer service skills include being competent, accurate, responsive and engaged.
  • Ability to multi-task and to manage multiple priorities.
  • Self-starter with ability to work independently and in a team environment.
  • Approaches work with initiative, enthusiasm, and drive.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

  • Lift from Waist:
    • < than 10 lbs. – Not at all
    • 10 to 25 lbs. – Not at all
    • 26 to 50 lbs. – Not at all
    • 51 to 75 lbs. – Not at all
    • 75 to 100 lbs. – Not at all
    • 100+ lbs. – Not at all
  • Lift from Floor:
    • < than 10 lbs. – Frequently
    • 10 to 25 lbs. – Frequently
    • 26 to 50 lbs. – Occasionally
    • 51 to 75 lbs. – Not at all
    • 75 to 100 lbs. – Not at all
    • 100+ lbs. – Not at all
  • Carried for Distance:
    • < than 10 lbs. – Not at all
    • 10 to 25 lbs. – Not at all
    • 26 to 50 lbs. – Not at all
    • 51 to 75 lbs. – Not at all
    • 75 to 100 lbs. – Not at all
    • 100+ lbs. – Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

  • Sitting (a continuous period of being seated) – Continuously
  • Standing (for sustained periods of time) – Frequently
  • Walking (moving about on foot to accomplish tasks) – Frequently
  • Bending/stooping (downward and forward) – Occasionally
  • Crawling (moving about on hands and knees or hands and feet) – Not at all
  • Climbing/Walking Stairs (ascending or descending) – Frequently
  • Reaching (extending arms in any direction) – Frequently
  • Crouching/squatting (bending the body downward and forward by bending leg and spine) – Occasionally
  • Kneeling (bending legs at knee to come to rest on knee(s)) – Occasionally
  • Balancing (maintaining body equilibrium to prevent falling) – Occasionally
  • Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) – Continuously
  • Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) – Occasionally
  • Pushing/Pulling (using upper extremities to press against or draw or tug) – Occasionally
  • Grasping (Applying pressure to an object with the fingers and palm) – Frequently
  • Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) – Continuously
  • Talking (expressing or exchanging ideas by means of the spoken word) – Frequently
  • Driving (the control and operation of a motor vehicle) – Occasionally
  • Desk work (work usually performed at a desk) – Continuously
  • Use of a computer – Continuously
  • Use of a telephone – Frequently
  • Hearing (Perceiving the nature of sounds at normal speaking levels) – Continuously
  • Exposure (to adverse weather & temperature conditions) – Not at all
  • Travel (travel needed to perform job duties) – Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 100 locations in 24 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values
As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Mission
Border States provides value to our customers by delivering innovative product and supply chain solutions.

Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .

Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

 

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

 

Equal Opportunity For All

It’s not just the law.  It’s something  we’ve believed in since our founding.  We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

 

Drug Free/Smoke Free workplace